Comfort Care and First Aid

Emergency Care At Home

There are very few true orthodontic emergencies, but when you do experience an emergency we are available to assist you. If you're having severe pain or an appliance is causing you discomfort that you cannot alleviate on your own, call us. We can schedule a repair appointment the next business day.

You may be surprised to learn that most problems can be remedied at home until you visit us for your next scheduled appointment. Familiarize yourself with the names of the parts of your appliances so you can tell us which part is damaged or out of place. Even if you are able to fix the problem temporarily at home, still call us so we can schedule a repair appointment. If an appliance stays damaged for an extended amount of time, you may experience a delay in treatment.

General Soreness

When you get your braces on, you may feel general soreness in your mouth, and your teeth may be tender to biting pressures for three to five days. This can be relieved by rinsing your mouth with a warm salt-water mouthwash. Dissolve one teaspoonful of salt in eight ounces of warm water and then rinse your mouth vigorously. Placing Orabase on the affected area may help; this can be found in a pharmacy. If the tenderness is severe, take aspirin or whatever you normally take for a headache or similar pain.

The lips, cheeks, and tongue may also become irritated for one to two weeks as they toughen and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We’ll show you how!


Sometimes headgear discomfort is caused by not wearing the headgear as instructed by your orthodontist. Please refer to the instructions provided by your orthodontist. If the facebow is bent, call our office for assistance. The headgear should hurt less the more it’s worn, so be sure you’re getting in the prescribed hours.


Loose Bracket

If you notice that one of your brackets or bands has become loose and is still attached to the wire, you should leave it in place and put wax on it to provide stability. If the wire comes out entirely, wrap the bracket with a tissue.

Loose Wire

Using a pair of tweezers, try to put your wire back into place and add wax for stability. If doing this and using wax doesn’t help, as a last resort, use a small fingernail clipper to clip the wire behind the last tooth to which it is securely fastened. If your discomfort continues, place wax on it.

Poking Wire

Using a pencil eraser, push the poking wire down or into its original position until it is no longer irritating the surrounding tissue. Place wax on it to alleviate the discomfort.

Wax Tips

Wax works best when the area you are applying it to is dry. Try using a napkin/paper towel to dry the area off for a more secure placement. You may need to have the wax available in the event the wax comes loose, or gets wet as it will need to be replaced.

Lost Separator (Spacer)

Please call us during regular office hours to determine if the separator needs to be replaced.



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